Pre-Employment Application

Service Dispatcher/Client Representative
Falls Church, VA  22044


Job Title: Service Dispatcher/Client Representative

Compensation: $45,000 - $50,000

Company Profile: 
Trimark Mechanical Services is a commercial mechanical, plumbing and general maintenance services firm whose clients include local and regional commercial real estate owners, property managers, and building maintenance engineers. We perform service and installation work within the trades of HVAC and Plumbing.

Trimark Mechanical provides professional services to the local business community in the following disciplines: HVAC, and Plumbing. Trimark is known for its unique and creative approach to client service, profound expertise, local market knowledge, and integrity.

Position Profile: We are seeking a confident, smart, and ambitious individual who is looking for upward mobility and is willing to work hard and intensely in order to earn a higher management position. If you have 2-3 years experience dealing with technicians, are comfortable with the logistics of coordinating and directing technicians with the appropriate skills, materials, and job specs to clients and have a firm but friendly management style, we want to talk to you. You will be accountable for driving and managing the information flow from client intake to job completion with fully completed job orders that can be converted to customer billings within 48 hours of job completion.  The successful candidate will be comfortable operating in an intense environment, can succeed in the face of resistence, and has a demonstrated history of accountability. You will also be responsible for all facets of the client relationship including communicating to the clients updates on upcoming and completed job assignments, work schedules, problem resolution and ensuring client satisfaction. HVAC industry experience is a plus, but we also want to talk to you if you have related experience with dispatch and client service.


Benefits:
  • Paid Holidays
  • 15 days PTO accrued first year
  • 401K with genrous matching plan
  • Health and Dental
  • Flexible spending for Medical
  • Vision
  • Employer provided Long Term Disability
  • Employer provided Life Insurance
  • Short Term Disability & Additonal Life Insurance
  • Education Assistance

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Please complete the following information.  Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Title:
Mr. Ms.
First Name: *
Last Name: *
Street Address: *
Address 2:
City: *
State/Prov: *
Zip/Postal Code: *
Phone 1: *
Phone 2:
Phone 3:
E-mail Address: *

We may contact qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Phone 1
Phone 2
Phone 3

Education:
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree.

Do you have dispatch experience?
Yes
No

If yes, please describe

Do you have experience working in logistics using service dispatch systems integrated with accounting?
Yes
No

If you answered yes to the question above, please describe.

What software are you familiar with?

Where do you see yourself in 5 years?

Where did you learn about this open position? (Indicate the website, job board, referring individual.)


REFERENCES:

Provide two references (no family members):
Reference #1
Name:
Phone Number:
Relationship:

Reference #2

Name:
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Relationship:

EMPLOYMENT HISTORY:

Provide us with your recent employment history:

Employer #1
Employer Name:
Job Title:
From:
To:
Employer #2
Employer Name:
Job Title:
From:
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Employer #3
Employer Name:
Job Title:
From:
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On what date can you start?
*


RESUME:

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