Pre-Employment Application

Home Delivery Associate / Driver
Rockville, MD  


Crest Cleaners is seeking an enthusiastic Home Delivery Associate to join our close-knit organization. We provide a variety of exceptional cleaning services including garment, household, and rug cleaning.

Home Delivery Associates play an important part in giving our customers the excellent service that makes us successful. You will transport garments within our delivery areas to and from our customers' homes and businesses, assist with duties in the location that processes the garments, and actively solicit new customers to grow the route.
 
The ideal Home Delivery Associate has an outgoing personality, professional appearance, a positive demeanor and a high attention to detail. 
 
For full-time Home Delivery Associates, we offer:

  • Compensation of $10-$13 an hour based on experience
  • 3% Route Sales Bonus
  • $25 New Customer Bonus
  • Health, Life, and Long-Term Disability Insurance
  • 401k with company match
  • Paid vacation and holidays
  • Discounted dry cleaning at our facilities
  • Potential for growth into new positions
Since 1941, Crest Cleaners has been the premier provider of dry cleaning services to the Greater Washington D.C. area. We provide environmentally non-toxic dry cleaning service to our home delivery and workplace customers. With 13 store locations in Northern Virginia and Maryland, we are active members in the communities we serve. To learn more about us, please visit our website at www.crestcleaners.com.

Duties and Responsibilities for Home Delivery Associates Include: 

  • Achieve and maintain high customer satisfaction
  • Retain current customers by phone, email, or face to face
  • Use courteous driving maneuvers; Abide by all traffic laws
  • Pick up any bags left out by customers and return them to the processing location
  • Load orders in van in order listed on manifest
  • Maintain accuracy of route customers and delivery manifest
  • Deliver orders to our customers; place orders in the designated area at their delivery location
  • Solicit and acquire new customers to grow the route utilizing company sales procedures
  • Minimum of 1 new customer sign up per week. Expectation is 2 and goal is 3 per week
  • If minimum is not met then ½ day of acquiring new customers on Saturday is required
  • Handle customers’ inquiries and requests on the phone and in-person
  • Learn and become proficient in our point of sale system
  • Monitor mechanical condition of the delivery vehicle
  • Any additional tasks assigned by the Home Delivery Manager or upper management
Requirements for Home Delivery Associates Include:
  • A positive, customer first, attitude
  • Valid Virginia or Maryland driver’s license and a safe driving record
  • Attention to detail, accuracy
  • Flexible schedule with some Saturday availability
  • Basic computer skills
  • Quick problem-solving ability
  • Excellent communication skills
  • Applicants must successfully complete and pass a drug screen

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Please complete the following information.  Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Title:
Mr. Ms.
First Name: *
Last Name: *
Street Address: *
Address 2:
City: *
State/Prov: *
Zip/Postal Code: *
Phone 1: *
Phone 2:
Phone 3:
E-mail Address: *

We may contact qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Phone 1
Phone 2
Phone 3

Education:
High School
Some College
College Graduate
Some Graduate School
Advanced Degree

Provide the name of the institution from which you received your highest degree

How many years experience do you have in a delivery position?
0 - 1
2 - 3
4 - 6
7+

Are you seeking part-time or full-time work?
Part-time
Full-time

Do you have availability to work Saturdays?
Yes
No

Please outline your work availability here, including any days and times that you are unavailable (including Saturdays and Sundays). Please be as specific as possible:

Please check all of the following with which you have professional experience.
Providing superior customer service to multiple customers on a daily basis
Driving a delivery van
Organizing or filing merchandise/products
Face to face selling

Please describe what your view of superb customer service means.

Which of the following sentences best describes your preferred work habits and environment?
I like to have a clearly defined set of duties that I execute regularly
I like to work on a variety of projects simultaneously
I thrive in a fast paced environment where no two days are alike
I like to have a mixture of regular duties and long term projects

How you describe your proficiency with computers?
Beginner
Intermediate
Advanced
Expert

Do you have a valid Virginia or Maryland driver's license and a clean driving record?
Yes
No

Where did you learn about this open position? (Indicate the website, job board, referring individual.)


REFERENCES:

Provide two references (no family members):
Reference #1
Name:
Phone Number:
Relationship:

Reference #2

Name:
Phone Number:
Relationship:

EMPLOYMENT HISTORY:

Provide us with your recent employment history:

Employer #1
Employer Name:
Job Title:
From:
To:
Employer #2
Employer Name:
Job Title:
From:
To:
Employer #3
Employer Name:
Job Title:
From:
To:

On what date can you start?
*


RESUME:

Attach your resume here. We accept a maximum file size of 200 KB in MSWord (.doc and .docx), PDFs (.pdf), Plain Text (.txt) and RichText (.rtf) formats. This is JOBID 9671. For additional information visit our FAQ page.



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