Pre-Employment Application

Inside Sales Support Representative
Bethlehem, PA  18015

Sharp is seeking an Inside Sales Support Representative to join our collaborative, competitive team. Sharp is an international market leader in providing commercial and clinical contract packaging and manufacturing services to the pharmaceutical and biotechnology industry. The Inside Sales Support Representative will be responsible for a variety of sales and marketing functions, including prospecting for potential clients, sales forecasting, and carrying out marketing projects.
This is an excellent opportunity for a motivated and ambitious individual who is interested in a career in sales to gain the skills, experience, and knowledge necessary for sales success to potentially move up in our company to an Outside Sales role with increased earning potential. The right Inside Sales Support Representative will have the autonomy to run with projects and ideas that lead our collaborative sales team to better opportunities. No two days will be alike in this role, and the right person will thrive in an unstructured environment. Someone who can prioritize a high volume of tasks by taking direct, decisive action will enjoy this entry-level opportunity with a path toward a rewarding and fulfilling career.
To the right Inside Sales Support Representative, we offer:
  • First year on target earnings of $45,000 - $55,000 dependent on experience
  • 401K with company match
  • Medical
  • Dental
  • Vision
  • Tuition Reimbursement
Sharp ( is a leader of pharmaceutical packaging companies. We are committed to outstanding quality, and we strive to add value by offering a range of extra services designed specifically around our clients’ needs. We value quality, partnership, ingenuity, expertise, and energy, and we are looking for team members who exemplify those values. Our talented, dedicated teams are the heart of our business, and we couldn’t deliver on our promises without them. We are dedicated to creating work environments that are safe, enjoyable, supportive and free from any kind of discrimination – places where hard work is rewarded and promising careers are nurtured.
Duties and Responsibilities:
  • Call and email on prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
  • Work closely with the sales team to reach revenue goals.
  • Respond to requests from customers, or forwards requests to appropriate member of the sales team, for information.
  • Monitor key account performance, maintaining Salesforce with potential leads, and coordinate large opportunities with management
  • Support field team by coordinating trade shows including booth set up, coordinating marketing materials, and event registration and payment
Qualifications Include:
  • Bachelor’s degree or equivalent work experience.
  • Minimum of 3 years of marketing and/or inside sales experience.
  • Outstanding communication and interpersonal skills; professional telephone and email communication are required.
  • Marketing experience is a plus.
  • Knowledge of clinical trials, research services, drug development, or IRT a plus.
  • Strong computer skills and proficiency with Microsoft Office Suite.  Prior experience with Salesforce a plus.
  • Ability to work with minimal supervision and in a team environment.

Sharp is an equal opportunity employer.


Please complete the following information.  Then press the "Submit Application" button at the bottom. You may attach a resume at the bottom of the page. We recommend that you attach an MS-Word document. You have 45 minutes to complete the application.

Mr. Ms.
First Name: *
Last Name: *
Street Address: *
Address 2:
City: *
State/Prov: *
Zip/Postal Code: *
Phone 1: *
Phone 2:
Phone 3:
E-mail Address: *

We may contact qualified applicants by phone. What is the best time to contact you? (Choose one)
8:30am - 11:30am
11:30am - 2:30pm
2:30pm - 5:30pm

Which phone number should we use first?
Phone 1
Phone 2
Phone 3

High School
College Degree
Some Graduate School
Advanced Degree

How many years of inside sales support and/or marketing experience do you have?
0 - 1 year
2 - 3 years
4 - 6 years
7 years or more

Please check all the software products that you used in previous jobs.
MS Word
MS Excel
MS Powerpoint
Salesforce or other CRM

Do you have experience with: (check all that apply)
travel or trade show planning
handling customer inquiries
creating and carrying out marketing projects
processing orders and invoices

Please rate your Microsoft Excel proficiency level.
Beginner - basic data entry
Intermediate - mail merge and vLookups
Advanced - I could teach you a few things
Expert - all advanced functions

You have been working at the company for almost a year, and have begun to take on a good deal of autonomy and responsibility. You receive a call from a Sharp sales rep who has been working on a deal that you are familiar with for a few months. The sales rep requests internal, non-confidential information that you have the expertise to provide but may need a higher level of approval in order to ensure that information is 100% accurate. The sales rep says it is an emergency, and for whatever reason, you don't have time to clear the situation with your boss. How do you proceed?

I provide the information -- it is better to ask for forgiveness than permission
I explain the situation to the sales rep and ask them to wait patiently until I can reach my boss
I put the sales rep on hold and ask everyone else in the office what I should do

You have multiple projects on your desk in the morning, and throughout the day, co-workers are piling other tasks on. How do you manage this?
I ask my boss and coworkers for help
I prioritize my work and complete each task incrementally and sacrifice perfection for quality and timely delivery
I stick with one task until I know it is perfect then move on to the next even
I complete the tasks as quickly as possible in the order they came to me so I won't be so busy tomorrow

Your boss asks you to find and evaluate 3 companies who can produce and deliver marketing collateral. Marketing collateral needs to be delivered both in print and electronically. How do you proceed?

It has been a busy morning. Two sales reps and three customers have called with requests for information. You also have a long term project due today. How do you prioritize the tasks at hand?

At Sharp, you will have a clear set of goals and objectives that are outlined and agreed upon at the start of each fiscal year. Your success in your role will be measured against the attainment of those goals. Please rank the following statements in terms of your level of agreement.

1- My individual goals and objectives are the most important driver of my behavior
Strongly disagree
Strongly Agree

2- The sales teams’ goals and objectives are the most important driver of my behavior
Strongly Disagree
Strongly Agree

Where did you learn about this open position? (Indicate the website, job board, referring individual.)

On what date can you start?


Attach your resume here. We accept a maximum file size of 200 KB in MSWord (.doc and .docx), PDFs (.pdf), Plain Text (.txt) and RichText (.rtf) formats. This is JOBID 12022. For additional information visit our FAQ page.

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